Built to Perform: Sport Travel Management by CTM

In an age of HD live-streaming, mobile betting apps and more pressingly, Twitter, the stakes of professional sporting events have never been so high. With millions of eyes inspecting each pass, tackle and point from countless angles and speed-settings, on-field decision making can be a hotly debated topic both in the pub and on the field. In response, VAR (Video Assistant Referee) has revolutionised the sporting industry with powerful technology built to counteract human error when it comes to making big calls quickly and effectively.

Likewise, CTM’s technology suite has been developed to increase efficiency in the sports travel space. Steered through a centralised online Portal, travel bookers can access relevant travel tools to facilitate a productive, safe and enjoyable travel experience for athletes and their travelling team.

On the topic of player care, CTM’s Sport Travel Manager, Jay Taylor, explains the benefit of traveller tracking technology. “CTM’s Traveller Tracker tool allows bookers to pinpoint the whereabouts of their travellers at any point of time or altitude – that’s right, you can even track their movements from 35,000 feet above.” Not only does this comply with duty of care requirements, but also allows bookers to organise swift transfers in case of delayed landings and/or missed connections.

While tracking traveller locations is important for ensuring safety, CTM understands that it’s equally important to hide them. “Dealing with high-profile athletes and executives means that travel arrangements must be dealt with discretion” explains Taylor. “It could be organising a secret backdoor exit or ensuring a car is waiting at the airport”. CTM’s specialist sport travel team can provide a secure VIP service when moving individuals or entire teams.

Founded on the principle of personalised service solutions, CTM offers 24/7 offline support for assistance when those last-minute changes occur. Drawing on the experience of an extensive partner network, clients receive access to local travel agents who can provide quick solutions, the local way. “It’s during those stressful moments like player injuries and lost baggage when the knowledge and supplier relationships of a local consultant can really get you out of trouble in a way that an agent thousands of miles away couldn’t.” adds Taylor.

I guess that’s why they call it the CTM Difference.